Privacy Policy for Apex Roofing
Effective Date: May 17, 2026
Business Name: Apex Roofing
Apex Roofing respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request a roofing estimate, contact us, submit a form, communicate with us by phone, email, or text message, or use our services.
By using our website or providing your information to Apex Roofing, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
This may include your name, phone number, email address, property address, service address, and any details you provide about your roofing needs.
Communication Information
If you contact us by phone, email, website form, or text message, we may collect records of those communications, including your message content, contact preferences, and appointment details.
Service Information
We may collect information related to roofing inspections, estimates, repairs, installations, scheduling, invoices, and customer service requests.
Website Information
When you visit apexroofingcorp.com, we may collect basic website usage information, such as browser type, device type, pages visited, and general interaction data. This may be collected through cookies or similar technologies.
2. How We Use Your Information
Apex Roofing may use your information to:
Respond to your inquiries and requests
Provide roofing estimates and service information
Schedule inspections, consultations, repairs, or installations
Send appointment reminders and service updates
Communicate with you about your roofing project
Process payments, invoices, and service records
Improve our website, services, and customer experience
Send promotional or marketing messages only where permitted and with proper consent
Comply with legal, regulatory, insurance, or business obligations
3. SMS and Text Message Communications
By providing your phone number and consenting to receive text messages from Apex Roofing, you agree that Apex Roofing may send you SMS or MMS messages related to your inquiry, estimate, appointment, roofing service, project updates, customer service, or promotional offers where permitted.
Message frequency may vary depending on your interaction with us. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing any goods or services from Apex Roofing.
4. SMS Consent and Mobile Information
Apex Roofing does not sell, rent, or share your mobile phone number, SMS opt-in consent, or text message consent data with third parties for their marketing or promotional purposes.
Mobile information and SMS consent data will only be used by Apex Roofing and trusted service providers as necessary to deliver the messages you have agreed to receive, support our business operations, or comply with legal requirements.
5. How We Share Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and improve the user experience. You can adjust your browser settings to refuse cookies, but some website features may not work properly.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
9. Your Privacy Choices
You may contact Apex Roofing to request access to, correction of, or deletion of your personal information, subject to legal and business record requirements.
You may opt out of marketing emails by following the unsubscribe instructions in the email, if applicable.
You may opt out of text messages at any time by replying STOP.
10. Links to Other Websites
Our website may contain links to third-party websites. Apex Roofing is not responsible for the privacy practices, content, or policies of third-party websites.
11. Changes to This Privacy Policy
Apex Roofing may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Apex Roofing
Phone: 819-712-7898
